Note there is no specific requirement for the name of the video folder, but your music files need to be in a folder named 'Music'. You need to create a subfolder and put your MP4 files into it to fix the problem. If you put your MP4 video in the root folder of the USB hard drive, your PS4 will fail to see it and not show files. According to the official user guide, your MP4 videos need to be in a folder for PS4 to recognize them when using a USB drive.

Go to Settings > Devices > USB Storage Devices.Īnother reason your PS4 won't play MP4 could be the wrong file path.

Click the Erase icon at the top of the Disk Utility window.

Go to Finder > Applications > Utilities.

Choose the exFAT option from the file system drop-down menu.

Remember to back up the files before formatting your drive. To format the USB for PS4, you can use a PC, Mac, or your PS4. Your PS4 will not read the USB drive using the NTFS file system. If you want to play video from a USB drive, you need to make sure it is formatted with either the exFAT or FAT32 file system. PS4 supports FAT and exFAT formatted USB storage devices. Besides, there are other possible reasons, such as incompatible USB file systems and wrong file paths. So to fix the problem, the quick solution is to convert MP4 to PS4 format. In most cases, your PS4 not playing MP4 is due to the codec incompatibility. Why My PS4 Won't Play MP4įirst, MP4 is one of the PS4 supported container formats, but only with specific coding formats. So here in this article, we will bust the myth and fix the PS4 won't play MP4 issue.

Either there is no playable media or PS4 cannot play the media. To call PS4 'the entertainment center in the living room' is an understatement for many people.īut the weird thing is people keep asking why my PS4 won't play MP4 in the forum. Not only that, with Media Player available since 2015, people can use PS4 to enjoy videos, audio, and photos saved on USB storage devices and media servers. Whatever you like to play, PS4 has something for everyone, whether God of War, Genshin Impact, or Elden Ring. PlayStation 4 has been out for about ten years.

How to use usb device on ps4